Last updated: October 16, 2026

Return & Refund Policy

1. Returns

Customers can request a return within 7 days of delivery if the item is damaged, defective, or incorrect. Items must be unused and in their original packaging.

2. Damaged or Wrong Items

Please check your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours with your order details and clear photos or videos.

3. Exchanges

Exchanges are subject to product availability. Please contact us before sending any item back.

4. Refunds

Approved refunds will be processed after the returned item has been received and inspected. Refunds will be issued through the original payment method or another mutually agreed method, where applicable.

5. Return Shipping

For damaged, defective, or incorrect items, we will cover reasonable return shipping costs. For other approved returns, the customer may be responsible for return shipping costs.

6. Non-Returnable Items

Used, washed, or customer-damaged items are not eligible for return, except where applicable law requires otherwise.

7. Contact Us

For returns, exchanges, or refund inquiries, please email us at trendizglobal@gmail.com. | +923437832796

This policy does not affect any rights available to customers under applicable Pakistani consumer protection laws.